USER INFORMATION

Who is responsible for the processing of your personal data?

ACTIVONIC SOCIEDAD LIMITADA is the DATA CONTROLLER of the USER’s personal data and informs you that such data will be processed in accordance with the provisions of Regulation (EU) 2016/679 of 27 April (GDPR) and Organic Law 3/2018 of 5 December (LOPDGDD).


Why do we process your personal data?

To maintain a commercial relationship with the user. The planned processing operations are:

  • Sending advertising and commercial communications by email, fax, SMS, MMS, social networks or any other electronic or physical means, present or future, that allows commercial communications. These communications will be carried out by the CONTROLLER and will be related to its products and services or those of its collaborators or suppliers with whom it has reached a promotion agreement. Occasionally, these communications may come from third parties with whom the CONTROLLER has commercial agreements.

  • Carrying out market studies and statistical analyses.

  • Processing orders, requests, inquiries or any type of petition made by the USER through any of the contact methods available on the CONTROLLER’s website.

  • Sending a newsletter about news, offers and promotions related to our activities.


On what legal basis can we process your personal data?

Processing is legitimized in accordance with Article 6 of the GDPR as follows:

  • With the USER’s consent: for the sending of commercial communications, newsletters and the transfer of data to third parties.

  • By the CONTROLLER’s legitimate interest: for conducting market studies, statistical analyses and managing orders or requests made by the USER.


How long will we retain your personal data?

Your data will be retained for the time necessary to fulfill the purpose of the processing or while there are legal obligations that require their retention. Once they are no longer necessary, they will be deleted with the appropriate security measures to guarantee the anonymization of the data or their complete destruction.


To whom will your personal data be disclosed?

Your personal data may be disclosed to third-party collaborators or group companies, and when necessary, to service providers related to communications. These providers have signed the corresponding confidentiality and data processing agreements, in accordance with the current data protection regulations.


What are your rights?

As a USER, you have the right to:

  • Withdraw your consent at any time.

  • Access, rectify, port (data portability) and erase your data, as well as restrict or object to their processing.

  • Submit a complaint to the supervisory authority (www.aepd.es) if you consider that the processing does not comply with current regulations.


Contact details to exercise your rights

ACTIVONIC SOCIEDAD LIMITADA
Calle Virtud, 34 – 41010 Seville
Email: info@vivaactivetravel.com


MANDATORY OR OPTIONAL NATURE OF THE INFORMATION PROVIDED BY THE USER

By checking the corresponding boxes and entering data in the fields marked with an asterisk (*) in the contact form or other forms, USERS expressly and freely accept that their data is necessary to attend to their request, with the inclusion of data in other fields being voluntary.

USERS guarantee that the personal data provided to the CONTROLLER is truthful and undertake to communicate any changes to it.

The CONTROLLER informs that all data requested through the website is mandatory, as it is necessary to offer an optimal service to the user. If all required data is not provided, it cannot be guaranteed that the information and services provided will fully meet your needs.


SECURITY MEASURES

In accordance with current personal data protection regulations, the CONTROLLER complies with all the provisions of the GDPR and the LOPDGDD for the processing of the personal data under its responsibility, expressly respecting the principles described in Article 5 of the GDPR, which guarantee that data are processed in a lawful, fair and transparent manner, and that they are adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed.

The CONTROLLER guarantees that it has implemented appropriate technical and organizational policies to apply the security measures required by the GDPR and the LOPDGDD, in order to protect the rights and freedoms of USERS and provide them with the necessary information so that they can exercise them.


For more information about privacy guarantees, you can contact the CONTROLLER at:

ACTIVONIC SOCIEDAD LIMITADA
Calle Virtud, 34 – 41010 Seville
Email: info@vivaactivetravel.com